SHIPPING AND DELIVERY TERMS

Switzerland & Liechtenstein

Shipping carrier: Die Schweizerische Post; in individual cases, another carrier may be used.

Delivery time: In-stock goods are usually dispatched on the same or the following business day and arrive at the customer within 1–2 business days after order and receipt of payment. Binding delivery dates will be communicated separately.

Shipping costs: Free shipping on orders of CHF 75 or more. Below this amount, a flat shipping fee applies (amount shown at checkout). Occasional promotions may have different thresholds.

Shipment tracking: You will receive a shipping confirmation with a tracking number by e-mail as soon as your parcel leaves our warehouse.

Returns (Switzerland):
Alparis c/o Cross Border Fulfillment GmbH
Blumenfeldstrasse 16
9403 Goldach
Schweiz

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Germany & other EU countries

Shipping carrier: DHL or a comparable parcel service. Delivery is made from our warehouse in Germany.

Delivery time: In-stock goods are usually dispatched on the same or the following business day. Delivery in Germany usually takes place within 2–4 business days after order and receipt of payment; in the other EU countries, depending on the destination country, usually within 3–8 business days.

Shipping costs: Free shipping on orders of EUR 75,00 or more. Below this amount, a flat shipping fee of EUR 4,95 applies; it applies uniformly to all EU delivery countries. Shipping costs are subject to change; the currently applicable costs are displayed at checkout.

Shipment tracking: You will receive a shipping confirmation with a tracking number by e-mail.

Returns (Germany & EU):
Alparis c/o Agro-Norm Vertriebs GmbH
Am Industriepark 1a
D-84453 Mühldorf
Deutschland

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General information

All prices include the applicable statutory value added tax.

Passing of risk: For customers in Switzerland, the risk passes to the customer upon handover to the shipping carrier. For customers in Germany and the EU, the risk passes only upon handover of the goods to the customer.

Please report damaged shipments immediately after receipt to hallo@revitera.ch.

In addition, our General Terms and Conditions apply, as well as, for consumers in the EU, the separate instructions on withdrawal.